✈️ ElysianGo Ethical & Trust Guidelines

For Pilgrims from 12 Countries, One Commitment: Trustworthiness

ElysianGo serves as a global Umrah & Hajj platform bridging the needs of pilgrims across various nations — offering an interactive AI in 12 languages and guidance aligned with local regulations and Islamic principles.

We believe that worship should not be guided by good intentions alone, but by knowledge, precision, and trust (amanah) in accordance with each country’s rules and Sharia.

🛡️ ElysianGo Principles of Trust

  1. In Accordance with Local Umrah & Hajj Regulations ElysianGo adheres to the official pilgrimage rules of each partner country. Pilgrims from Indonesia, Turkey, Singapore, Malaysia, Pakistan, Egypt, and Western countries receive guidance tailored to their government’s regulations.
  2. AI Guidance in 12 World Languages Through Ask Elysian AI, pilgrims can ask in:
    • Indonesian
    • Turkish
    • English (Singapore)
    • Arabic
    • French
    • Spanish
    • German
    • Japanese
    • Korean
    • Hindi
    • Russian
    • English (Global)

    All AI replies are curated to remain trustworthy, neutral, non-partisan, and grounded in official sources like Saudi Arabia’s Hajj Ministry, scholars’ fatwas, and country visa rules.

  3. Global Manasik Curriculum Our educational materials are universal, enriched with local adjustments. For example:
    • In Indonesia: additional guidance on departure from hajj dormitories and Kemenag permissions
    • In Turkey: local travel agency info and Diyanet oversight
    • In Singapore: integration with MUIS (Islamic Religious Council)
  4. Verified & Trustworthy Travel Partners We don’t list travel agencies arbitrarily. All partners must pass verification based on:
    • Legal pilgrimage licenses in their country
    • Track record of pilgrim departures
    • Transparency in pricing & services
    • Pilgrim feedback
    • Compliance with Sharia and government regulations
  5. Fee Transparency & Sharia-Compliant Systems We offer cost calculators, Sharia-based installment plans, and expense estimations to help pilgrims plan without gharar (uncertainty), riba (interest), or hidden charges.

🤝 We Ensure:

No matter where you come from — you may feel calm, confident, and protected with ElysianGo.

🕊 Closing Statement

At ElysianGo, trust (amanah) is not just a slogan. It is our sacred promise to guide you to the House of Allah with knowledge, honesty, and sensitivity to the needs of pilgrims from every culture and country.